Booking Conditions

Weekly rental prices are inclusive of maid service, gas, water and electricity charges. A food parcel is included when applicable. The properties are equipped with linen, towels, glasses, cutlery, crockery etc. The kitchens are equipped with cooker and refrigerator.
Clients must bring their own beach and pool towels.

Maid service is provided 5 days per week, but not on Sundays or public holidays.

Number of persons: Except for very young children the capacity of each house cannot be exceeded without prior arrangement.

Deposits: The house may be reserved subject to availability, upon receipt of a deposit of 20% enclosed with your order form. Bookings made by telephone or e-mail will be considered provisional and held for 4 days to wait arrival of your deposit and signed booking form.

Final payments must be received 9 weeks before departure date, or at the time of booking, if your holiday is within this period. If we are booking flights payment must conform with the carrierīs terms of business.

Insurance: When booking your flight we strongly recommend that you take out holiday, medical and cancellation insurance

Cancellations by you or any other member of your party must be in writing. You will have to pay the cancellation charge calculated from the date we receive your notification. As follows:
Up to 8 weeks before departure - loss of deposit.
4 - 8 weeks before departure - 50% of total cost.
2 - 4 weeks before departure - 75% of total cost.
2 weeks or less before departure - 100% of total cost.

Breakages: A separate damage deposit is payable at the time the balance of rental is due.Assuming there are no breakages, the cheque is returned to the client within 2 weeks of the completion  of the holiday.

Please note: You are responsible for leaving the villa and its contents in good order and condition and shall be liable for any loss arising during your tenancy. Only those persons named on the booking form, unless agreed by us in writing, may occupy the villa or apartment. Variations of these conditions, or promise of refund of money is not valid unless in writing and signed by director of Algarve Holiday Villas.

In the unlikely event of a complaint: Should you have a complaint about the villa you must notify our office immediately, who will endeavour to put things right. If it is not resolved a complaint must be in writing to our office and received within 14 days of the end of the holiday. Carriers Terms of Business related to flights, etc. are part of this agreement.

Please note: We cannot be held responsible for the failure of public services such as: water or electricity and no compensation will be payable.


Algarve Holiday Villas

Reservations and Enquiries

The Manor House
Edington
Westbury
Wiltshire

BA 13 4QW-England
Tel: (44) 1380 831411
Fax: (44) 1380 831455
Email:allan@cerronovo.com

Email:reservations@cerronovo.com
Reception and Management Office

Cerro Novo Administração de Bens Imóveis, Lda

Loja 7, Centro Comercial Cerro Grande
8200-187 Albufeira
Algarve
Portugal
Tel: +351 289 510790
Fax: +351 289 510799
Email:management@cerronovo.com

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